Royal Bird Company owns and operates one of the most successful breeding facilties on the east coast USA. We produce and handfeed african grey,macaws,cockatoos,amazon parrots and many other top quality handfed baby parrots and birds
We supply Hagen Bird Food, Featherland Bird Cages in stainless steel and powder coated, Bird toys,Sandy Perch Condition perches for all birds. We design many products like our RBC breeder nest boxes for parrots.
Getbirdstuff.com is a subsidiary of Royal Bird Company
Royal Bird Company/Getbirdstuff.com
2804 East Hwy 150
Lincolnton, NC 28092 USA
PHONE 1.866.775.BIRD (2473) Toll Free
other contact number 704-735-8601
704.732.6623 FAX Line Only
royalbirdcompany@bellsouth.net
royalbirdcompany@bellsouth.net
Baby Parrots
http://www.royalbirdcompany.com
Years In Business: Since 1982
RETURNS AND ORDERING POLICY
PLEASE READ CAREFULLY
Large cages shipping by trucking companies can take up to 10 days or more.
Once a product is shipped we have no control of delivery dates or times.
Note: All FREE shipping items are shipped regular ground or cheapest route. Shipping can be upgraded, call,e-mail for quote.
NOTE** We do not backorder products. If you order more than one product and a product is out of stock,you will not be charged for that item and shipping will be adjusted accordingly.
Note: All FREE shipping items are shipped regular ground or cheapest route. Shipping can be upgraded, call,e-mail for quote.
NOTE** We do not backorder products. If you order more than one product and a product is out of stock,you will not be charged for that item and shipping will be adjusted accordingly.
If you want the entire order or nothing We must be notified,e-mail,phone,fax,etc.
Orders will show pending until all orders are approved and ready for packing. Once orders are approved ,you will receive an invoice showing any changes if any.
Orders will show pending until all orders are approved and ready for packing. Once orders are approved ,you will receive an invoice showing any changes if any.
All free ship items will have all shipping removed before any charges are made.
To cancel any order before shipment you must e-mail, call or fax to cancel any order. Calling is best.
Due to electronic errors it is always better to call to cancel. You may call 1-866-775-2473 24 hours toll free. Also other contact numbers 704-735-8601 and 704-735-7449,FAX 704-732-6623.
TERMS: All instock products are normally shipped within 24-48 hours or sooner,any cancellations must be done within 24 hours or sooner due to orders being shipped within hours of order being placed.
To cancel any order before shipment you must e-mail, call or fax to cancel any order. Calling is best.
Due to electronic errors it is always better to call to cancel. You may call 1-866-775-2473 24 hours toll free. Also other contact numbers 704-735-8601 and 704-735-7449,FAX 704-732-6623.
TERMS: All instock products are normally shipped within 24-48 hours or sooner,any cancellations must be done within 24 hours or sooner due to orders being shipped within hours of order being placed.
When products arrive check all cartons.If cartons are damaged in transit notify carrier(ups,mail) of damage and file damage report.
Returns are accepted only on defective merchandise within 7 days of delivery FOR REPLACEMENT.NO REFUNDS
Keep all original cartons and packing.
These returns will be replaced at no cost to customer.
We must be notified within 7 days of delivery for instructions for pickup at no cost to customer.
Any product can be returned postage paid within 7 days unused,in original packing for refund minus freight charges.
It is the responsibility of the customer for packing and shipping back,
The products must arrive in resaleable condition and damage free.
Any product can be returned postage paid within 7 days unused,in original packing for refund minus freight charges.
It is the responsibility of the customer for packing and shipping back,
The products must arrive in resaleable condition and damage free.
If its a FREE ship item you will be charged freight both ways.
15% RESTOCKING FEE FOR ALL RETURNS OTHER THAN DAMAGED PRODUCTS
WHICH WILL BE REPLACED at no cost to customer.
***NOTE** on truck delivery items such as large cages shipping can be $150-250 or more each way depending on locations, also shipping to you may be different price than shipping back to us, as many area trucking companies may calculate your shipping different and due to the amount of shipping we do, we also get cheaper rates when we ship from here.
We must be notiifed before returns.
No returns are accepted without prior notification.
***Note some items are NO RETURNABLE such as custom breeder nest boxes, please make sure you know what you are buying before ordering
If we made a mistake on your order we will take care of it. Our customers are important to us. We will always try to satisfy you as best we can.
15% RESTOCKING FEE FOR ALL RETURNS OTHER THAN DAMAGED PRODUCTS
WHICH WILL BE REPLACED at no cost to customer.
***NOTE** on truck delivery items such as large cages shipping can be $150-250 or more each way depending on locations, also shipping to you may be different price than shipping back to us, as many area trucking companies may calculate your shipping different and due to the amount of shipping we do, we also get cheaper rates when we ship from here.
We must be notiifed before returns.
No returns are accepted without prior notification.
***Note some items are NO RETURNABLE such as custom breeder nest boxes, please make sure you know what you are buying before ordering
If we made a mistake on your order we will take care of it. Our customers are important to us. We will always try to satisfy you as best we can.
If you elected personal check for payment please remit your payment:Royal Bird Company
2804 East Hwy 150,
Lincolnton, NC 28092 USA
NOTE** All personal checks will be held until cleared(4-7 days) before shipment of any products. Money orders or cashiers check is always faster.
IF ORDER IS SHIPPED AND CUSTOMER CANCELS ORDER while in transit
,CUSTOMER COULD BE CHARGED ALL FREIGHT CHARGES.
,CUSTOMER COULD BE CHARGED ALL FREIGHT CHARGES.
Our customers are important, we can deal with any issues and will take care of things to make you happy.
Thank you
Bird Cages, Avian Adventures Bird Cages 
